❓ FAQ – Frequently Asked Questions ArmySCTV
🛍️ Order Information
How to place an order on ArmySCTV?
Choose your 50cc motorcycle model (Derbi, Rieju, Beta, Sherco, Fantic, Yamaha, etc.), select the desired design, then customize your 50cc decal kit according to your preferences (colors, logos, finishes). Once confirmed, your order goes directly into production.
Can I customize my decoration kit?
Yes! All our 50cc motorcycle decoration kits can be customized. You can change the colors, add your number, your sponsors, or personal logos. We put you directly in touch with an ArmySCTV graphic designer to adjust the design before printing.
How long does it take to receive my order?
The average lead time is 7 to 14 business days depending on the period and the level of customization. Each decoration kit is printed on demand on premium FLO® vinyl with high-end lamination. You will receive an email as soon as your package is shipped.
💳 Payment and billing
What payment methods do you accept?
We accept secure payments by Credit Card, Google Pay, PayPal, Klarna, and Apple Pay. All transactions are protected via the SSL protocol to ensure the security of your data.
Can I get an invoice?
Yes, your invoice is automatically sent by email after payment confirmation. If you need a professional version (graphic designer, reseller, workshop), please contact us directly.
🚚 Delivery
In which countries do you deliver?
We deliver throughout Europe and internationally. Parcels are shipped from our European workshop with full tracking.
What is the cost of delivery?
Delivery fees are calculated automatically at the time of payment based on the weight, country, and chosen carrier.
Which carrier do you use?
We mainly collaborate with Chronopost, DPD, and Correos depending on the destination.
🔁 Returns and exchanges
Can I return a decoration kit?
Our 50cc decoration kits are custom-made, so returns are only possible if there is an error on our part (model or printing defect).
In case of a problem, contact our customer service within 48 hours of receipt.
What should I do if my package is damaged?
Take photos upon receipt and contact us immediately. We will analyze the problem and replace the affected part if necessary.
🎨 Technique & installation
How do I install my decoration kit?
Check out our ArmySCTV Installation Guide, available on the website. It explains each step: preparation, installation, heating, finishing.
Our vinyls are equipped with FLO® bubble-free adhesive for easy installation, even without experience.
Which models are your decoration kits compatible with?
Our kits cover all the major 50cc models: Derbi Senda, Rieju MRT, Beta RR, Sherco 50, Fantic XM, Yamaha DT, Masai X-Ray, Vent Derapage, and many others.
Do you have a question?
If you encounter a problem or have a question requiring immediate assistance, you can click the button below to chat live with a customer service advisor.
Please allow between 6 and 12 business days from the receipt of your package for the processing of your refund.
